Here to help
A little help,
right here.
Care for your piece, find a quick answer or get in touch with our little studio.
Why can I see little lines on my print?
Each piece is built one thin layer at a time, so fine lines are a normal part of its texture. You may also spot a small seam where layers start and finish. Cracks, splitting or loose parts are different: send us a photo if something looks wrong.
Can a 3D print break?
Yes. PLA is fairly rigid and can snap if dropped, bent or squeezed too hard, especially around thin details and joints. Move flexible pieces gently through their natural range and stop if you feel resistance. Flexible shapes do not make the plastic unbreakable.
Can I leave it in the car or wash it?
Keep PLA out of hot cars, strong direct sun and hot water. Heat can soften or warp it. A soft, slightly damp cloth is usually enough for cleaning. Our short care guide has the everyday basics.
Read the care guide ↗Something arrived damaged? Set the piece aside, keep any loose parts away from children and pets, and send us a photo so we can take a closer look.